All of the frequenlty qustions answer in the videos. Please see the videos
How to craet account and verifyed ? Click Here
How to solve problem in "Echangerbd" mobile app? Watch Video
Download mobile app - Click Here
How to purchase webmoney USD with bKash payment? Watch Video
How to sell web money? Watch Video
How to buy PayPal dollars? Watch Video
How to sell PayPal dollars? Watch Video
How to buy Perfect Money Dollars? Watch Video
How To Sell Perfect Money Dollars? Watch Video
How To Purchase Web Money Dollars? Watch Video
How to buy Neteller dollars? Watch Video
1. Register and verify your account.
2. Click on the Exchange page and choose the type of currency you want to spend.
3. Choose the type of currency what you want to receive?
4. Type the amount you want to spend.
5. Press the Exchange button.
6. Fill in all essential information into the boxes marked with *.
7. Complete a payment using details provided in order description (Enter Your Transection ID / Batch )*.
8. Enter your payment details then click on confirm.
9. Please wait while our operator checks your payment.
10. Check realtime status of your order over Dashboard. click here
You can verify your account on this page, But you will have to sign up first.
Some of the following documents might be required during the verification process at exchangernet.com
· Government issued International Passport
· Government issued Identity Card (NID)
· Government issued Driving License
· Selfie with Identity Document
Phone Call Verification:
· Phone number
For more details about veriyfication click here
When you want to exchange instantly, it’s important to verify your identity.
This is because most governments see digital money.
· Exchangernet requires customers to go through a KYC (Know Your Customer) or ID verification process to confirm the ownership of the customer’s.
· The good news is that the verification process is straightforward and, on average, it only takes 15 minutes to complete. You simply need to upload your government ID (passport, ID card or driving license) in good quality to ensure that our verification team can process and approve it.
You can reset it using our Password reset service.
The verification process is usually conducted within 30 minutes, but in some cases, it can take up to 24 hours.
It all depends on the chosen type of exchange. Please contact our Support Agents for details.
To get full access for all types of currencies you’ll definitely need to verify your account.
You’ll need to upload a few copies of specific documents to confirm your identity.
We accept scanned copy of passports and ID Card in good resolution. For further information please click here.
No, if you have already made a payment using the details provided in order description, then this order is considered as completed and can't be canceled.
Unfortunately, you can’t reopen a canceled order.
According to our rules it is only possible if the payment hasn't been sent out within 24 hours after submitting an order with Exchangernet service.